Claims can be filed between 7 and 30 days from the date the order was shipped. LOST : P ackages presumed to be lost by the carrier where the status is not ‘delivered’.This fee covers the following shipping issues: To help mitigate these shipping issues, we provide enhanced protection to your order for a small fee at the time of checkout. If you’re a customer in the contiguous United States, you can add this layer of protection to make sure your package is covered if it happens to get lost, stolen, or damaged. ![]() We want you to receive your piece in perfect condition, but s ometimes things happen to packages while in transit that can't be controlled.
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